Jobs / micro1 / Software

IT Support Specialist

Pay$30–$55/hr
Platformmicro1
EligibilityRemote worldwide
CategorySoftware
CommitmentAI training project
First seen2026-08-12
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About this role

micro1 is selecting experienced IT Support Specialists to contribute their technical expertise to an innovative customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work Diagnose and resolve common hardware and software issues across Windows, Mac, and Linux environments, focusing on real-world troubleshooting scenarios. Document incident details, troubleshooting steps, and resolutions with clarity and precision using ticket management systems (ITSM). Utilize n

Skills & domains

hardware/software troubleshootingnetworking knowledge (tcp/ipdnsvpn)ticket management (itsm) and incident documentationos support (windows/mac/linux)supporting non-technical users

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